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Corrosive Shame
Therapy for Life
kneeshooter
kneeshooter
Oh no!
16 lies or Lie to me
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kneeshooter From: kneeshooter Date: October 3rd, 2005 12:29 pm (UTC) (Link)
The guy who turned up in the van was much better...

"What's the problem?"
"The modem blew up"
"Right, I'll get another one from the van then."
From: ikkleblacktruck Date: October 3rd, 2005 03:24 pm (UTC) (Link)
NTL tech support are a team of barely-trained monkeys with a script, who know nothing about the equipment or services they provide. The engineers are decent blokes though.

This Sunday our broadband went down, Tech Support asked "what OS are you using?" I told them the OS made no bloody difference, I wasn't getting a signal and proceeded to list the cable modem event log - silence. "We'll have to send an engineer." Bloody morons. Checked with Mark, his was down too, so it was an area fault which they *swore* it wasn't. Engineer who rang me today to check if he should bother coming out confirmed it was an area fault (notice they are so used to being sent on wild goose chases they actually check with the customer before turning up!)

However, on the plus side, this means you will get the 10Mb upgrade with everyone else.
kneeshooter From: kneeshooter Date: October 3rd, 2005 03:26 pm (UTC) (Link)
Telewest announced an uncapped 10MB service about 24 hours after NTL announced their 10MB capped offering.
From: ikkleblacktruck Date: October 3rd, 2005 03:35 pm (UTC) (Link)
Guess everyone can kiss that goodbye - besides, who pulls 30GB a month?!
kneeshooter From: kneeshooter Date: October 3rd, 2005 03:40 pm (UTC) (Link)
I've pulled 20GB so far this month on my main PC.
From: ikkleblacktruck Date: October 4th, 2005 06:20 am (UTC) (Link)
What on earth with? Even WoW barely reaches a gig a month.
kneeshooter From: kneeshooter Date: October 4th, 2005 06:46 am (UTC) (Link)
Actually I lie, it's 20Gb so far. Just "stuff".
16 lies or Lie to me