"Need a new bonnet mate. And a new bumper"
" £450 + parts + VAT"
"How much are the parts likely to be?"
"Oh, about £400".
"Riiiiight... let me get back to you on that one."
Now all I have to do is be patient and hope that I manage to get the claim sorted out. I phoned the other party's insurance this morning and was told I couldn't do anything yet as they hadn't reported it. So, at least a short delay before normal service...